Call us today on 0330 229 3434
Call us on 0330 229 3434
MyFone® Communications is an easy and affordable VoIP telephone service, keeping you connected in the office, at home or on the move.
How does it work
What is VoIP?
Without getting too technical, Voice over Internet Protocol (VoIP) is a technology that allows you to place phone calls over an internet connection rather than a traditional landline.VoIP provides you with two main ways to make and receive calls - you can either have a physical hardware phone or you can use a software-based phone on your computer or mobile.
From £6.99 per phone per month
Business or Residential phone system
Get a dedicated business phone and number for your home office or new startup. You can choose to pay for your calls as you make them or add a call bundle.
Not just for business, replace your home landline with a VoIP phone system, providers like Virgin Media offer broadband only deals or consider 4G/5G mobile broadband.
Check out the Uswitch guide
A free UK landline number
Forward calls to your mobile when you're out
Voicemail boxes for every phone
Choose when you want to receive your calls
Take control of your account via our online platform
Detailed call logging & analysis
60 UK landline & mobile minutes included on My PAYG Plan
Take your calls on the go with a softphone app
No need for engineer visits or complicated installation
Optional call recording, just 0.5p/minute
Pricing
How much does it cost?
You can choose to pay for your calls as you make them (My PAYG Plan) or add the 1000 minute call bundle (My Bundle Plan).
My PAYG Plan
£6.99 per month
Just pay for your calls as and when you make them from just 1p/min for landlines and 4p/min to mobiles.
1 UK landline number included
1 Extension included
1 Voicemail box included
60 UK landline & mobile minutes included
No fixed contract - cancel any time
No set up fees
All prices shown exclude VAT unless otherwise stated
My Bundle plan
£14.99 per month
Add a bundle of 1000 minutes (per month) covering calls to UK landlines & mobiles.
1 UK landline number included
1 Extension included
1 Voicemail box included
1000 UK landline & mobile minutes included per month (per extension)
No fixed contract - cancel any time
No set up fees
All prices shown exclude VAT unless otherwise stated
My Portal
Take control
Our online platform gives you complete control of all aspects of your account, enabling you to make configuration changes in real-time, track your calls with itemised Call Statistics and purchase new services whenever you want.
Call queues & groups
Voicemail boxes
Menus & auto attendants
Address book
Time based call routing
Conference rooms
Fax-to-email
Music on hold
Pricing
My PAYG Plan
£6.99 per month
Just pay for your calls as and when you make them from just 1p/min for landlines and 4p/min to mobiles.
| Additional Services | Price (monthly) | Included |
|---|---|---|
| Extension | £4.99 | 1 |
| UK Phone Number | £1.50 | 1 |
| Band 1 Premium Number | £45.00 | |
| Band 2 Premium Number | £30.00 | |
| Band 3 Premium Number | £10.00 | |
| Call Queue | £4.00 | |
| Call Group | Free | |
| Conference Room | £2.5 | |
| Follow | Free | |
| IVR Menu | £3.00 | |
| Fax Machine | £3.00 | |
| Voicemail Box | £1.00 | 1 |
| Call Recording | 0.5p/minute |
My Bundle Plan
£14.99 per month
Add a bundle of 1000 minutes (per month) covering calls to UK landlines & mobiles.
| Additional Services | Price (monthly) | Included |
|---|---|---|
| Extension | £12.99 | 1 |
| UK Phone Number | £1.50 | 1 |
| Band 1 Premium Number | £45.00 | |
| Band 2 Premium Number | £30.00 | |
| Band 3 Premium Number | £10.00 | |
| Call Queue | £1.00 | |
| Call Group | Free | |
| Conference Room | Free | |
| Follow | Free | |
| IVR Menu | Free | |
| Fax Machine | £3.00 | |
| Voicemail Box | £1.00 | 1 |
| Call Recording | 0.5p/minute |
Number Portability
| Item | Desc | Price |
|---|---|---|
| Successful number port/number | The transfer of a telephone number from an external provider to MyFone®. Billed upon completion of the port. (max 10 numbers) | £12.00 |
| Unsuccessful number port/attempt | An unsuccessful port attempt of a telephone number from an external provider to MyFone®. Billed upon completion or cancellation of the port. | £12.00 |
Miscellaneous
| Item | Desc | Price |
|---|---|---|
| Missing subscriber information | Applied when a call is placed to 112/999 where incomplete or invalid subscriber information has been submitted for the outbound number. | £25.00 |
All prices shown exclude VAT unless otherwise stated
Signup
Let’s get your new phone system up and running. Complete and submit the form below, we will then create an account, once logged in you will be able to choose your phone number(s) and configure your account.
or call us on 0330 229 3434
Ensure that you enter a valid email address. We’ll send you your account details & your password by email when you’ve finished the signup.
This information is used to set up your new MyFone® account. We only collect the information we need to in order to operate your account and you can review and download our Privacy Policy at any time.
Thank you
Once your account has been setup we will email you your login details. Any questions please get in touch.
or call us on 0330 229 3434
Support
We are currently working on support guides and FAQ's.
If you have a question about your phone system, need help making a configuration change or have any other questions about any of your services, please get in touch.
We’ll get back to you as quickly as possible, usually within a couple of hours.
or call us on 0330 229 3434
Open Monday to Friday, 9am until 5pm.